Business Communication Consequences Adverse

Question: Discuss about the Business Communication for Consequences Adverse. Answer: I believe that communication skills that are outstanding are an essential attribute that nurses should have since they interact with a wide range of parties like the patients, colleagues, superiors, families, communities among others. In a bid to evaluate my skills of communication, two patients were interviewed for a span not exceeding 15 minutes each. To ensure honesty, consistency and structure in their responses, a five-question guideline was used. Comparatively, their points of view were rating my communication skills as being above average. This kind of professional engagement is called reflection, which is the examination of individual actions and thoughts so as always to uphold learning that is continuous and evidence-based. As stated, it is meant for lifelong learning and flaws in my communication were expected to be raised. Gibbs reflective cycle is utilised in this reflective exercise, and it entails description, feelings, evaluation, analysis, and conclusion and action pl an. These stages ensure thorough coverage of issues ("Learning to teach: becoming a reflective practitioner", 2016). Description: There was congruence in the responses of the two patients. They both described my style of communication as being composed, appealing and precise. That this was an advantage I had over my buddy nurse. Furthermore, an aspect of humour in my approach was raised. They said the assertiveness that I displayed was a form of patient reassurance and believe in my directives. Moreover, it made them comfortable to express the finer details about their health behaviour and needs. They also identified my respectful nature and the way I demonstrated cues like listening, targeted inquiry, empathy, summary and concentration. However, they noted some negative issues like delivering too much content in a single conversation, eliciting some sympathetic traits in that some patient factors triggered emotional reactions. They suggested that I should be an element of hope by giving right solutions instead of sympathising. Again, respondent one rated me at 75% and the second one at 80% out of 100%. Feelings: I should admit that I am an emotional individual who may even cry over a situation that I deem too pressing, and I feel that sometimes this trait gets in the way of my professional work as a student nurse. When these emotions are elicited, my communication gets messed up, and I think this is the reason the respondents suggested improvement. It has been difficult for me to express empathy without integrating sympathy in my professional experience placements (PEPs) ("Reconsidering Empathy in Nursing Care", 2016). One of the respondents reminded me about the first assessment session when she was explaining her purportedly normal domestic violence experiences. She was explaining amidst weeps and was able to tell that I had teary eyes as well. Under normal circumstances, I usually have confidence when communicating and never leave gaps as I engage in a therapeutic session with the patients. Evaluation: I found the experience to be educative and honest. Professional development can only be achieved through critique and appreciation of positive achievements. I noted some peculiarity with the respondents because earlier, I expected that patients would hesitate to explain their actual position about a health care provider. These respondents were overly honest with me. My nature of dynamism has always aided me adjust and embrace the change that presents itself. I have learnt that professionalism cannot blend with personal matters and I will have to do something about my emotions. The good things about the experience include developing insight, getting honest opinions from clients and social interactions. At first, I thought that sympathy is a virtue in a clinical setting, and so the respondents were unfair to render it as being negative, but I realised they were right. It was after consultation with my mentor. Otherwise, there were no bad experiences. Analysis: I have always had an innate urge to communicate well since high school. This conviction has prompted me to do extensive research, and I believe that I am an excellent communicator rating at over 90%. My childhood experiences have profoundly affected my feelings when hard situations present, and the most prompt weapon I possess is crying (Kalmakis Chandler, 2015). I usually put myself in the shoes of any individual, a reason why my sympathy levels are high. In a bid to elicit more information from a client, I usually adopt some cues like active listening, nodding and using open questions. These traits have helped me identify specific health issues and subsequently employ the appropriate interventions. The patients did not express some of the masked areas that includes boredom when the client does not understand the concept or unwilling to listen, quick explanations when I am exhausted and unwillingness to seek help from my peers. Conclusion: For personal and professional development, the experience was helpful. So far, my communication style is excellent, but improvements need to be made on precision because I do not think the respondents captured everything. Again, instead of being sympathetic and almost joining the patient in a weeping spree, I ought to have reassured her and suggested the best options for her domestic violence. This stunt only escalated the clients sorrow. Another important issue to consider is engaging my buddy nurses in my clinical experience through discussions about communication because diversity ensures development (Sderlund, Cronqvist, Norberg, Ternestedt, Hansebo, 2013). Moreover, constant and sufficient research and review of evidence-based sources about reflection are essential. If I had done so, the experience would have been more intense and informative. Because of such experiences, I believe that my proficiency will always expand and I have to embrace these changes. Communication skills have to be improved and as a professional nurse I should not be confined in a comfort zone but instead, engage in professional development as knowledge is never enough("- School of Nursing Midwifery - Flinders University", 2016),. Action plan: In the face of similar situations, it is imperative that I have the professional code of conduct in mind as stipulated in the Nursing and Midwifery Board of Australia (NMBA) so that the professional boundaries are not exceeded ("Nursing and Midwifery Board of Australia - Professional standards", 2016). Because my skills of communicating are excellent, I shall consistently seek expert aid to perfect these skills. I am a believer of the law of attraction, that positive attracts positive, and the vice versa is also true thus I shall always have a set target and strive to achieve it. Nursing is interesting when interacting ("57 Law of Attraction Tips for People Who Are Serious about Abundance", 2016). References - School of Nursing Midwifery - Flinders University. (2016).Nursing.flinders.edu.au. Retrieved 21 September 2016, from https://nursing.flinders.edu.au/students/studyaids/clinicalcommunication/page.php?id=20 57 Law of Attraction Tips For People Who Are Serious About Abundance. (2016).Ed Lester. Retrieved 21 September 2016, from https://edlester.com/57-powerful-law-of-attraction-tips/ (2016). Retrieved 21 September 2016, from https://www.northumbria.ac.uk/static/5007/hrpdf/hefce/hefce_litreview.pdf Kalmakis, K. Chandler, G. (2015). Health consequences of adverse childhood experiences: A systematic review.Journal Of The American Association Of Nurse Practitioners,27(8), 457-465. https://onlinelibrary.wiley.com/doi/10.1002/2327-6924.12215/abstract;jsessionid=A45FE2C2B2A925A9609F8E798C0D14C4.f02t02 Learning to teach: becoming a reflective practitioner. (2016).OpenLearn. Retrieved 21 September 2016, from https://www.open.edu/openlearn/education/learning-teach-becoming-reflective-practitioner/content-section-6.2 Nursing and Midwifery Board of Australia - Professional standards. (2016).Nursingmidwiferyboard.gov.au. Retrieved 21 September 2016, from https://www.nursingmidwiferyboard.gov.au/Codes-Guidelines-Statements/Professional-standards.aspx Reconsidering Empathy in Nursing Care. (2016).Holistic Nursing Practice,30(5), 245. https://pt.wkhealth.com/pt/re/lwwgateway/landingpage.htm;jsessionid=Xv1LJ1JLkrFyLM2RBntBhQ41kRHgq9CbJXtH0fJW26L022g7wds0!-1552860756!181195628!8091!-1?sid=WKPTLP:landingpagean=00004650-201609000-00001 Sderlund, M., Cronqvist, A., Norberg, A., Ternestedt, B., Hansebo, G. (2013). Nurses movements within and between various paths when improving their communication skillsAn evaluation of validation method training.OJN,03(02), 265-273. https://file.scirp.org/pdf/OJN_2013061316031061.pdf